(1)  It is our customer's responsibility to ensure that their flowers are given to us in the best possible condition. We would ask that we receive your flowers ideally maximum 48 hours after your wedding, but a few more days should not prove a problem, as flowers can be very resilient.  Flowers should be kept in a cool place. Do not spray with water. Please do not put the flowers in a fridge or freezer. If a hand-tied bouquet - stems can be placed in water.

(2) Preservation Fee of £35.00 is payable upon receipt of your flowers.

(3) Your flowers will immediately be put under the preservation process after receipt.

(4) Always Blooms will do their very best to preserve and frame your flowers to the highest possible
standards. However we do not take any responsibility for any poor results - arising from age,
condition and variety of flower. It is our customer's responsibility to ensure that they are
fully aware - after discussions with Always Blooms - of the results they can expect from the
preservation process - i.e. that the colour of the flowers can deepen and may sometimes need
to be enhanced.

(5) Preserving process can take anything between 4/6 weeks depending on flowers involved.

(6) Once our customers have chosen frames/mounts/etc - our hand-made box frames
will take a further 2/3 weeks to complete.

(7) Always Blooms will not preserve flowers on a stand alone basis. They must always be
incorporated into our hand-made box frames. It is also not possible for our customers
to provide their own frames

(8) Always Blooms states that as preserved flower arranging together with actual flower
arranging is not an exact science - the presentation of them in our hand-made box frames-
whilst to the highest standards - in some cases will not exactly replicate your bouquet
- this being dependent on style and size of frame chosen and condition of flowers.

(9) Once our customer's hand-made box frame with flowers is completed - to the
customer's satisfaction - no money will be refunded if you are dissatisfied with the
colour, texture and positioning of your flowers in the future. All details should be fully understood
before proceeding.

(10) A collection/delivery service is available - please ask for costs at time of booking.

(11) Always Blooms advise that all flowers preserved by us remain our property until paid
in full.

(12) Always Blooms would also ask that our final invoice is paid within 1 month of invoice date
and that if this is not done - flowers will be recycled.

(13) Always Blooms takes no responsibility for any damage sustained once completed hand-
made box frames with flowers are uplifted from our premises. Some flaking of preserved flowers can be expected

(14) The preserving process can darken some flowers. Some flowers are easier to preserve than others.
A degree of colour change can be expected. For example a red rose will become a very deep red,
whereas, pink or white roses will retain their original colour to begin with but will 'mellow' over time.

(15) Always Blooms liability is limited to the full price of the completed hand-made box frame
with flowers only.

(16) Always Blooms reserves the right to dispose of any flowers, if no instructions received
within 6 months from receipt of flowers.

Thank you for taking time to read our Terms & conditions.